BIDHOUSE PRIVACY POLICY

Last Updated: September 03, 2023

This Privacy Policy explains when and why we collect personal information about people who visit our Website or use our Services and how we use the personal information, the conditions under which we may disclose your personal information to others, and how we keep personal information secure. This Privacy Policy also explains how we use cookies and similar technology on our Website and in connection with our Services.

We may change this Privacy Policy from time to time so please check this page occasionally to ensure that you are happy with any changes. By using our Website or our Services, you are agreeing to be bound by this Privacy Policy.

1. Collection of Information

When You Sign Up or Register for a bidhouse Account or Services

If you sign up for an bidhouse account or Services, we will collect basic information about you including but not limited to the following: name, email address, telephone number, Facebook page, wallet number. You may provide this information to us directly, or by signing in to your account/service with a third party, including without limitation, Facebook or Google (see “Information We Collect from Other Sources” below). We will use the information that we collect about you to:

Create and maintain your account;

Allow you to log in to bidhouse website and/or app;

Contact you about your account and/or the services that bidhouse offers.

When you Contact Us

If you contact us by telephone, email, we will collect any information about the communication and any additional information that you choose to give us. We will use this information to review, investigate and respond to any comment or question that you may raise.

2. Information About Your Use of bidhouse

Usage and Automatically Collected Information

When you access or use our Services, we automatically collect information about you, including:

Log Information: We collect log information about your use of the Services, including the type of browser you use, app version, access times, pages viewed, your IP address, any other network identifiers, and the page you visited before navigating to our Services.

Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

Activities on the Site: We collect records of activities on the Site, including, any content you post, your account details, the time, value and currency of any deposit, withdrawal, or transaction made and the payment method.

Location Information: In accordance with your device permissions, we may collect information about the geo-location of your device.

Information Collected by Cookies and Other Tracking Technologies: We use different technologies to collect information, including cookies and web beacons. You can find out more about bidhouse’s use of cookies and similar technologies in our Cookie Policy.

Information We Collect from Other Sources

We may also collect information about you from third parties, when you use or connect to bidhouse by or through a third party platform, such as Facebook or another site, you allow us to access and/or collect certain information from your Third Party Platform profile/account as permitted by the terms of the agreement and your privacy settings with the third party platform. We will share such information with the third party platform for their use.

Unsolicited Information

If you provide us with personal information that we have not requested then we will endeavor to only retain the information that we are otherwise entitled to hold because of the products and services we provide. However, if this additional information is surplus to our requirements but is provided to us in a manner where it is combined with information that we are either required or entitled to retain then you acknowledge that this unsolicited information may be held by us in the same manner as the balance of your personal information.

3. Sharing of Information to third parties

We do not share or sell your personal data to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.

We transfer information about you if bidhouse is acquired by or merged with another company. In this event, bidhouse will notify you before information about you is transferred and becomes subject to a different privacy policy.

We provide such information to trusted businesses or persons for the sole purpose of processing personally identifying information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.

We provide such information to third parties who have entered into non-disclosure agreements with us.

We provide such information to a company controlled by, or under common control with, bidhouse for any purpose permitted by this Privacy Policy.

We may aggregate, anonymize, and publish data for statistical and research purposes only. For example, we may compile and share information related to the popularity of certain products tracked by users. In any such instance, the information will not be able to be traced back to any individual.

Depending on where you or your data resides you may have certain rights and protections under the law regarding the processing of your personal data. For example, you may also have the right to object to, or request that we restrict, certain processing and in some circumstances to obtain a copy of the personal information in machine readable format.

4. Legal Basis for Processing Personal Information

When we process your personal data we will only do so in the following situations:

If you have a bidhouse account on our website or app, our legal basis for processing your personal information is that it is necessary for the performance of the relevant bidhouse Entity’s terms and conditions, terms of business and/or terms of use, and to provide a service to you.

For other Justifiable Grounds, including Legal Obligation and Legitimate Interests: We process your personal information where necessary for bidhouse to comply with legal and regulatory obligations we are under, and also where it is necessary for legitimate interests we have in conducting our business. These include without limitation: learning about your interests and preferences to contact you with information that is relevant to you

5. Data Subject Requests

You have the right to access personal data we hold about you and to ask that your personal data be updated, corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, you can log into your account or email us at support@bidhouse.club. If you wish to delete or deactivate your account, please note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

6. Questions or Complaints

If you would like to exercise any of these rights, you can log into your account or contact us. Any such request should be emailed at support@bidhouse.club. If you have a concern about our processing of personal data that we are not able to resolve, you may have the right to lodge a complaint with the relevant authority where you reside.

7. Promotional Communications

You may opt out of receiving promotional emails from bidhouse by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

8. Retention of Personal Information

We store the information we collect on you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. The period for which we will retain personal information will vary depending on the purposes that it was collected for, as well as the requirements of any applicable law or regulation.

9. Security and Integrity of Information

We protect your personal information by using data security technology and using tools such as firewalls and data encryption. We also require that you use a personal username and password every time you access your account online. As set out in the relevant bidhouse Entity’s terms and conditions, terms of business and/or terms of use, you must not share your password with anyone else. We restrict access to personal information at our offices so that only officers and/or employees with a legitimate business purpose can access it.

10. Children

The bidhouse service is not intended for children under the age of 16, and we do not knowingly collect information from children under the age of 16. Children aged 16 or younger should not submit any personal information without the permission of their parents or guardians. By using the bidhouse service, you are representing that you are at least 18 years old, or that you are at least 16 years old and have your parents’ or guardians’ permission to use the Service. If we become aware that a Minor has shared any information with us, we will delete such information. If you have any reason to believe that a minor has shared any information with us, please contact us at support@bidhouse.club.

11. Changes to this Privacy Policy

The Policy will be reviewed from time to time to take account of changes to our operations or practices and, further, to make sure it remains appropriate to any changes in law, technology and the business environment. Any personal information held will be governed by our most current Policy.

12. Links

The Site may include links to other websites on the internet. We are not responsible for the content of these sites or for any other privacy practices on these internet sites. You should read the terms of use and the privacy statements of any such websites. Our terms of use and our Privacy Policy apply only to information collected by us in accordance with this Policy.

13. Contact Us

Should you have any questions regarding the Policy, please contact us at: support@bidhouse.club.

Please include your name and mailing or email address. We may require that you provide additional information to verify your identity before allowing you to exercise certain rights outlined above.